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City aims to make downtown parking a holiday treat | Business

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City aims to make downtown parking a holiday treat
City aims to make downtown parking a holiday treat

Spokane city and business leaders have a plan to make parking your car downtown a real pleasure this holidays season.  Maybe not a pleasure, but at least something less than the headache it's been in years past.  They're even using terms like "customer-service approach," and "parking elves" in the official news release!

On Friday, the City of Spokane’s new customer-service approach to parking officially launches.  As part of the launch, City officials will be available at 10 a.m. on Friday, Nov. 23, at the Main Avenue entrance of River Park Square to display their newly branded “Parking Services” carts and uniforms.

During the day, the My Spokane Parking Services Team, along with Council Members Mike Fagan and Steve Salvatori and other City and Downtown Spokane Partnership (DSP) representatives, will be parking elves.  They’ll have maps, provide directions, welcome shoppers and diners, as well as distribute coupons provided by local merchants and Riverfront Park’s Ice Palace.

Also, Friday marks the start of free metered street parking after 5 p.m. for the holiday season.  The pilot program will continue through Saturday, Jan. 5.  Parking meters usually have to be paid until 7 p.m.

The My Spokane Parking Services Team will routinely provide directions and answer questions related to parking.  They have completed Tourism Ambassador training with Visit Spokane and will work closely with the DSP and downtown businesses.

"We’re excited to showcase our new look and, more importantly, our new focus on the customer,” says Jan Quintrall, the City’s Division Director for Business and Development Services.  “Parking in our downtown can be easy—and fun.”





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